Terms & Conditions

Terms & Conditions

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Christopher Ourganian, P.A., dba Coastal Chiropractic & Wellness by Dr. Ourganian
Effective Date: December 1, 2025

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1. Acceptance of Terms

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By accessing or using this website (“Site”), booking an appointment, submitting information, or receiving services from Coastal Chiropractic & Wellness by Dr. Ourganian (“we,” “our,” or “clinic”), you agree to comply with these Terms & Conditions.

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If you do not agree with any part of these terms, please discontinue use of our Site and services immediately.

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2. Scope of Services

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This Site provides general information about chiropractic care, wellness services, appointment booking, clinic policies, and educational content.

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This Site does not provide medical advice.

Content is informational only and should not replace consultation with a licensed healthcare provider.

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By using this Site, you acknowledge that:

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• No doctor-patient relationship is created through website use alone.

• Diagnosis, treatment, or medical guidance is not provided through this Site.

• Healthcare decisions should be made in consultation with a licensed clinician.

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3. Online Booking (Booking by Jane / Jane App)

We use Booking by Jane, a secure third-party scheduling platform, for online appointment booking, intake forms, and related communications.

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By accessing or using the Jane App link:

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• You agree to Jane’s own Terms of Use and Privacy Policy.

• Your appointment information will be handled in accordance with HIPAA.

• You are responsible for the accuracy of the information you provide.

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Any data entered in Jane App is stored and managed on their secure servers—not this Site.

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4. Eligibility

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You must be at least 18 years old to use this Site or book appointments unless:

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• You are accompanied by a parent or legal guardian, or

• A parent/guardian has authorized treatment for a minor.

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We reserve the right to refuse or discontinue service to any individual as permitted by law.

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5. Intellectual Property

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All content on this Site—including text, graphics, images, logos, design elements, videos, and downloadable materials—is the exclusive property of Christopher Ourganian, P.A. unless otherwise stated.

You may not:

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• Reproduce

• Distribute

• Modify

• Copy

• Republish

• Create derivative works

• Use content for commercial purposes

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…without written permission from the clinic.

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Limited personal, non-commercial use is permitted.

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6. Patient Responsibilities

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By booking or receiving services, you agree to:

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• Provide accurate, complete, and current information

• Follow treatment recommendations and clinic policies

• Arrive on time for appointments

• Provide required insurance or payment information

• Communicate changes in your health status to your provider

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Failure to follow these expectations may result in denial or discontinuation of services.

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7. Payment, Insurance & Refunds

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A. Payment

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Payment is due at the time of service unless prior arrangements have been made.

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B. Insurance

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Insurance coverage varies by provider and plan. We may assist with verification but cannot guarantee coverage, benefits, or payment.

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You are responsible for:

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• Co-pays

• Deductibles

• Non-covered services

• Denied claims

C. Refunds

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Fees for completed services are non-refundable.

Pre-paid packages or wellness plans may be subject to separate terms, provided in writing at the time of purchase.

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8. Cancellation, No-Show, and Late Arrival Policies

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By booking an appointment, you agree to our cancellation and no-show policies (posted in office and in booking confirmations).

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We reserve the right to charge fees for:

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• Late cancellations

• Missed appointments (no-shows)

• Repeated scheduling issues

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These policies ensure fairness to all patients and protect provider time.

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9. Disclaimer of Warranties

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This Site is provided “as is” and “as available” without warranties of any kind, express or implied.

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We do not guarantee:

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• Accuracy or completeness of website content

• Availability, reliability, or performance of the Site

• Absence of errors, interruptions, or security vulnerabilities

• Outcomes of treatment or wellness services

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Use of the Site is at your own risk.

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10. Limitation of Liability

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To the fullest extent permitted by law, Coastal Chiropractic & Wellness by Dr. Ourganian and its staff shall not be liable for:

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• Damages arising from use or inability to use the Site

• Any errors, omissions, or inaccuracies in content

• Unauthorized access to or use of your information

• Any interruption, delay, or failure in the Site’s operation

• Any decisions made based on website information

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In no event shall our total liability exceed the amount paid for services in the 12 months preceding the claim.

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11. HIPAA & Privacy

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We comply with the Health Insurance Portability and Accountability Act (HIPAA).

Patient information is used and disclosed only as permitted by law.

For details on:

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• How we collect information

• How we protect PHI

• Your privacy rights

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Please review our Privacy Policy and HIPAA Notice of Privacy Practices (available upon request).

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12. User Conduct

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You agree not to:

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• Use the Site for unlawful purposes

• Attempt to gain unauthorized access to the Site or its servers

• Upload viruses or malicious code

• Interfere with Site security or functionality

• Impersonate any person or entity

• Misrepresent information when booking or contacting us

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Violations may result in termination of access.

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13. External Links

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Our Site may contain links to third-party websites (e.g., Jane App, health resources, social media).

We are not responsible for:

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• Their content

• Their privacy practices

• Accuracy of information

• Security or data handling

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Use third-party sites at your own risk.

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14. Changes to Terms

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We may update these Terms & Conditions at any time.

Changes become effective when posted on this page.

Your continued use of the Site constitutes acceptance of the updated terms.

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15. Governing Law

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These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

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Any disputes shall be resolved in the appropriate courts located in Florida.

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16. Contact Information

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For questions about these Terms or any clinic policies, contact:

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Coastal Chiropractic & Wellness by Dr. Ourganian
Email: contact@coastalchiropracticnaples.com
Phone: 239-509-9090
Address: 7955 Airport Pulling Road, Suite 100, Naples, FL, 34109